Overview

Infinity Computers is committed to protecting customer information and being clear about how it is collected, used, and handled. This page explains what we gather when you shop, request a quote, book a repair, or submit a custom build request, and how we keep that information safe.

Information We Collect

We collect the information you give us directly and a limited amount of technical data from your visit. Depending on how you interact with us, this can include your name, email address, and phone number, your billing and shipping addresses, the details of an order, repair, or custom build request, and any information you enter into an account or a form on our site.

When you browse the site, we also collect standard website analytics data such as pages viewed and general usage patterns, which help us understand how the store is used.

How We Use Information

We use your information to process orders, prepare quotes, complete repairs, respond to inquiries, and provide ongoing support. It also helps us improve the website and send you updates about your order or service. We send marketing communications only where that applies to you, and you can opt out at any time.

Orders, Quotes, Repairs, and Build Requests

To help us serve you well, you may share details about your devices, computer parts, the repair issue you are experiencing, your custom build needs, shipping preferences, and any business requirements. We use these details only to prepare an accurate quote and to complete the work you have asked us to do.

Payments and Financing

Payments are handled by trusted third-party providers such as Stripe, and financing may be handled by Affirm. These providers process your payment information under their own privacy and security standards. Infinity Computers does not store full credit card details on its own servers.

Cookies and Analytics

We use cookies and analytics tools to understand website traffic, improve the site, remember your cart and session details, and create a smoother experience. You can manage cookies through your browser settings, though turning them off may affect how parts of the site work.

Sharing Information

Infinity Computers does not sell your personal information. We share information with service providers only when it is needed to run our business, for example to process payments, ship orders, provide financing, complete repairs, or maintain the website. We may also share information where we are required to by law.

Data Retention

We keep information only as long as it is needed for business, warranty, accounting, support, legal, and operational reasons. When information is no longer required, we take steps to delete it or securely retain it where we are required to keep it.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information in our care. No system can be guaranteed to be completely secure, but we work to keep your information protected and to limit access to those who need it.

Customer Rights

You may contact Infinity Computers to request access to your information, to correct it, or to ask us to delete it where that applies. We will review and respond to applicable requests in accordance with relevant privacy requirements.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out: